Tree Service of Austin Terms and Conditions
Please read these Terms and Conditions ("Terms") carefully before using the tree care services provided by Tree Service of Austin ("we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.
1. Service Agreement
a. Scope of Services: Tree Service of Austin offers a range of tree care services, including Tree Trimming, Stump Grinding, Emergency Tree Service, and Tree Removal. By requesting our services, you acknowledge that you are the legal owner or authorized representative of the property where the services will be performed.
b. Service Requests: All service requests must be made through our official communication channels, including our website, phone, or email. We reserve the right to refuse service if we determine that the requested work may pose safety risks, violate legal requirements, or fall outside the scope of our expertise.
c. Estimates and Quotes: We provide estimates based on the information provided by you at the time of the request. These estimates are subject to change if additional work or unforeseen complications arise during the service. We will inform you of any changes before proceeding.
d. Scheduling and Cancellations: We will schedule services based on availability and customer preference. If you need to cancel or reschedule an appointment, please contact us at least 24 hours in advance. Failure to provide sufficient notice may result in a cancellation fee.
2. Payment Terms
a. Pricing: The cost of our services will be provided in the estimate or quote. Prices are subject to change based on factors such as the complexity of the job, additional services required, or unforeseen circumstances.
b. Payment Methods: We accept various payment methods, including credit cards, debit cards, and checks. Payment is due upon completion of the service unless otherwise agreed upon in writing.
c. Late Payments: If payment is not received within the agreed-upon time frame, we reserve the right to charge a late fee and/or discontinue services until payment is made in full.
d. Refunds: We strive to provide high-quality services and customer satisfaction. If you are not satisfied with our work, please contact us immediately. Refunds will be considered on a case-by-case basis.
3. Liability and Insurance
a. Liability: While we take every precaution to perform our services safely and professionally, Tree Service of Austin is not responsible for any damages to your property or belongings that may occur as a result of the services provided, except in cases of gross negligence or willful misconduct.
b. Insurance: Tree Service of Austin is fully insured. However, it is your responsibility to ensure that your property insurance covers any potential damages that may arise from our services.
c. Indemnification: You agree to indemnify and hold harmless Tree Service of Austin and its employees, contractors, and agents from any claims, damages, liabilities, and expenses (including legal fees) arising out of or in connection with your use of our services, except in cases of gross negligence or willful misconduct by us.
4. Use of Website
a. Content: The content on our website, including text, images, and logos, is the property of Tree Service of Austin and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content from our website without our express written permission.
b. User Conduct: You agree to use our website only for lawful purposes and in a manner that does not infringe on the rights of others or restrict or inhibit their use and enjoyment of the website.
c. Third-Party Links: Our website may contain links to third-party websites. Tree Service of Austin is not responsible for the content, accuracy, or practices of these websites. Accessing any third-party websites is at your own risk.
5. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of the jurisdiction where we operate, without regard to its conflict of law provisions. Any disputes arising out of or in connection with these Terms shall be resolved through mediation or arbitration, as agreed upon by both parties.
6. Modifications to Terms
Tree Service of Austin reserves the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review these Terms periodically to stay informed of any updates. Your continued use of our services after any changes to the Terms constitutes your acceptance of the new Terms.
7. Termination
We reserve the right to terminate or suspend your access to our services at any time, with or without cause, and without prior notice. In the event of termination, you will remain responsible for any outstanding payments for services rendered up to the date of termination.
8. Contact Us
If you have any questions, concerns, or inquiries regarding these Terms, please contact us. We are committed to providing clear and transparent communication with all our customers.
Tree Service of Austin
Austin, Texas
These terms and conditions were last updated on August 11, 2024.
